Please make sure you are accepting the product promptly to avoid undesirable warm conditions for candy products. Our Quality Assurance team inspects all products before leaving our facility. YUMMYLAND is not responsible or able to control the condition of our products once it leaves our facility. is not responsible for products melted or affected by temperature for any reason during transit. Please review our warm weather policy for more info.Īlthough it is not very common, cannot guarantee that some products will not melt during transit during warm temperature months from April 15 to October 15. We do not accept returns for melted products. Store candies air tight and in a temperature controlled space no warmer than 72 ☏. In which options can a refund not be implemented? - If the package was lost due to an incorrect address, but the address matches the address on the UPS or USPS tracking.
#DOUBLE BUBBLE GUM FULL#
A full refund/half refund is possible if the package was damaged in transit, excluding shipping cost + 15% restocking fee - if the client does not return the package for inspection to UPS or USPS. But, in what cases is a return possible? - A full refund is possible if the wrong product was shipped due to our mistake (customer must send photos in original packaging). We are not responsible for returns on incorrectly ordered items. We only accept returns of non-edible items that have not been used and they have the original packaging. Returns: For the health and safety of our customers, we DO NOT accept returns on any edible products.
If you throw away the original packaging or do not agree to an inspection, we will be unable send you replacement products or issue you a refund. This is done to ensure that UPS or USPS will reimburse us for the damages in order to accommodate you. UPS or USPS will need to conduct this investigation before we can issue you a refund or send replacement products. You will have to agree to a UPS or USPS inspection within 24 hours of receiving the product. If you find that your order is damaged upon accepting delivery of it, you must keep ALL of its original packaging and call us within 24 hours of receiving the package. Damage Package Policy: It rarely happens, but damages incurred during transit are beyond our control.
We recommend using this option when you order melt-able products during the summer. Keep in mind that delivery days don’t include YUMMYLAND order processing time. Express Shipping: UPS Express or USPS Priority Mail Express offer one business day, two business days, and three business days delivery services. Keep in mind that delivery days do not include YUMMYLAND order processing time (1-2 business days). UPS/USPS business delivery time takes anywhere from 1-5 business days in the contiguous U.S., and anywhere from 1-7 business days to residential addresses in the contiguous U.S. Standard Shipping: Our website shipping is handled by UPS and USPS.
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